Kwentra showcases K-AI and the latest advancements across its hospitality technology ecosystem at a specialized workshop for Maysan Hospitality Group, hosted by Maysan Al Maqam Hotel in Makkah.
As part of its 2026 Saudi hospitality technology tour, Kwentra held a specialized workshop for Maysan Hospitality Group, hosted by Maysan Al Maqam Hotel in Makkah, bringing together Kwentra’s team and representatives from the group to explore the latest developments across its hospitality technology ecosystem, K-AI, and its AI-powered solutions.
The workshop offered a practical introduction to a range of new capabilities and platform enhancements, with a focus on making operational data more accessible and exploring how AI-powered solutions can support hotel teams across their daily workflows.
A New Stop in Kwentra’s Saudi Hospitality Technology Tour
The workshop represents another direct engagement between Kwentra and its hospitality partners in Saudi Arabia, bringing the latest developments across its technology ecosystem closer to the teams using them in day-to-day hotel operations.
Through practical demonstrations and open discussions, participants had the opportunity to explore new capabilities, discuss their applications, and consider how technology and operational data can support greater efficiency across different hotel departments.
K-AI: Conversational Intelligence for Hotel Operations
A key focus of the workshop was K-AI, Kwentra’s intelligent hospitality assistant, which gives hotel teams a more natural way to access operational data through conversational interaction.
The session demonstrated how K-AI can respond to questions around operational data and performance indicators, helping teams access the information they need more easily and gain a clearer view of different aspects of hotel performance.
The workshop also explored practical use cases covering areas such as availability, reservations, rates, reviews, receivables, inventory, and other operational information.
Read more about K-AI, Kwentra’s AI-powered operational assistant
Kwentra’s AI Ecosystem: Intelligence Across the Hotel
Beyond K-AI, the workshop introduced Kwentra’s broader AI ecosystem and its applications across different areas of hotel operations.
The ecosystem includes AI Report Generator, supporting easier access to structured operational reports; AI Insights, providing deeper visibility into performance data; AI Booking Chatbot, supporting booking interactions; and AI-powered Reputation Management, helping hotels turn guest feedback into more actionable insights.
Together, these solutions reflect Kwentra’s approach to applying AI in practical hotel environments, helping teams access information, understand performance, and work more efficiently.
Read more about Kwentra’s AI Suite
Continuous Platform Development
The workshop also covered the latest updates and enhancements across Kwentra’s hospitality technology platform, reflecting the company’s ongoing approach to developing its solutions around the evolving needs of hotel operations.
Through continuous product development and the introduction of new capabilities, Kwentra continues to enhance the accessibility, flexibility, and connectedness of its platform for hotel teams.
Flexible Access to Hotel Information
The workshop also highlighted the flexibility of accessing operational information across different devices, helping hotel teams stay connected to the data they need throughout the working day.
Through Kwentra’s cloud-based platform, teams can access hotel information through mobile devices and tablets, providing greater flexibility when monitoring operational needs and accessing data.
Strong Engagement from Maysan’s Team
The workshop saw active engagement from Maysan Hospitality Group’s team, with participants exploring the platform’s capabilities, discussing recent enhancements, and examining their practical applications.
Discussions also focused on the ease of using Kwentra’s system, the value of continuous platform development, and the role of AI capabilities in simplifying access to operational information and supporting hotel teams.
Insights from Maysan Hospitality Group
Representatives from Maysan Hospitality Group shared their perspectives on their experience with Kwentra and the latest capabilities presented during the workshop.
Mr. Waleed Ragab, General Manager of Maysan Hotels, highlighted Kwentra as one of the leading and most advanced hotel management systems, while emphasizing the system’s ease of use and its value for hotel teams.
Mr. Ahmed Mostafa, Area Financial Controller, expressed his appreciation for the continuous updates and enhancements introduced across Kwentra’s system. He highlighted the addition of K-AI and its AI capabilities as a valuable development that can bring further benefits and simplify day-to-day work. He also emphasized the value of Kwentra’s ongoing updates for different teams, including the finance function, in making daily operations more efficient.
Mr. Abdulrahman Al-Huthali, Hotel Manager at Maysan Al Mashair Hotel, reflected on the group’s two-year relationship with Kwentra, describing the collaboration as smooth and positive. He also highlighted the value of the workshop and its introduction to several system capabilities, including AI, noting the benefits he gained from the session and expressing his interest in continued collaboration and further value from the technology.
Mr. Mohamed Shawky, IT Director at Maysan International Group, highlighted the smooth user experience offered by Kwentra’s system and the significant benefits of enhancing it with AI capabilities, particularly in expanding the ways hotel teams can benefit from the platform.
Maysan International Group: An Integrated Presence Across Hospitality and Tourism
Maysan International Group is an integrated investment group operating across the hospitality and tourism sectors, with a growing presence in Makkah and Madinah.
The group operates a diverse portfolio of hospitality properties, with a long-term focus on quality, consistency, and operational excellence. Its activities also extend to wholesale tourism, working with tourism companies across the Muslim world to provide accommodation and travel services through an integrated and efficient model.
Maysan Al Maqam Hotel: Host of the Workshop
Maysan Al Maqam Hotel in Makkah hosted Kwentra’s specialized workshop, providing a direct setting for Kwentra’s team and representatives from Maysan Hospitality Group to explore the latest developments across Kwentra’s hospitality technology ecosystem.
The workshop gave participants the opportunity to engage directly with Kwentra’s team, explore K-AI and the latest platform enhancements, and discuss their relevance to everyday hotel operations.
Makkah and Saudi Vision 2030: Technology Supporting Hospitality Growth
Makkah continues to play a central role in Saudi Arabia’s religious tourism and hospitality landscape, alongside the continued development of the services and infrastructure supporting the sector.
As Saudi Vision 2030 advances the Kingdom’s tourism and hospitality ambitions, technology continues to play an important role in helping hotels operate more efficiently, access information faster, and make greater use of data to support everyday performance.
Kwentra: Technology Built Around Hospitality
Founded by experts in hospitality and technology, Kwentra develops cloud-based solutions built around the realities of hotel operations.
From core hotel management and revenue solutions to guest experience and AI-powered capabilities, Kwentra brings multiple operational needs together within a connected hospitality technology ecosystem.
Through continuous innovation and close engagement with hotel teams, Kwentra remains focused on delivering technology that enables clearer access to information, more efficient operations, and more informed decisions.
Continuing the Journey Across Saudi Arabia
From Makkah, Kwentra’s 2026 Saudi hospitality technology tour continues to bring its latest solutions and platform developments closer to hotel teams across the Kingdom.
With K-AI and its broader AI ecosystem at the heart of this journey, Kwentra continues to explore practical applications of technology that help hotel teams access, understand, and make better use of their operational data in their everyday work.
